LiveJournal: When the LJ abuse prevention team become the abusers, who will protect the LJ users?

Sunday, April 23, 2006

LJ ads and Six Apart

A lot of the problems with the LiveJournal Abuse team are connected with them being unpaid volunteers, with no professionalism and sloppy oversight. When Brad was starting out a volunteer abuse team, and LJ's general heavy reliance on volunteers, made sense. Now LiveJournal is part of the growing Six Apart empire, is there so much excuse?

There were many skeptical voices when Six Apart took over LiveJournal in 2005. A lot of their fears have proved accurate. How many times did LJ say they stood firm in telling their users they "promise to never offer advertising space in our service or on our pages"? LiveJournal now comes with advertising.

With advertising comes a change in the TOS. Another Crappy Policy, says Vinny: "So if you browse Livejournal with a popup blocker on, you could end up getting shitcanned. Isn't that special? I certainly think so. Yet another reason to steer clear of Six Apart like the bird flu."

On LiveJournal, Insomnia discusses ads and Six Apart. "SixApart, btw, apparently blew through $10M in VC funding in 16 months. They've got a third round of VC funding for $12M, but I don't see that as any ringing sign of confidence. That buys them about a year, and as the dotcom crash showed us, a lot can happen in a year."

Like I said before, I don't think Six Apart cares about LJ. LJ isn't a money maker. 6A are splashing their cash on new blogging services, and there's little incentive for them to stop LJ gradually degrading. Keeping up the pressure never hurts though, and in the next day or two I'll be adding a new contributor to this blog, who'll write about some ways we can start creating that pressure. Please share any ideas you have!

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8 Comments:

Anonymous Arisa said...

As someone who works in LJ Support (not abuse, just general support), I have been informed that the bit about the popup blocker is being removed. It was an oversight that failed to be corrected before it went live on the site and it should be removed soon enough.

12:07 PM

 
Anonymous Anonymous said...

VC?

4:15 AM

 
Anonymous Anonymous said...

VC = venture capital

9:55 PM

 
Anonymous Finbar said...

When my paid account runs out I am moving to Word Press.

9:53 AM

 
Anonymous Anonymous said...

We should be sending snail mail letters, they don't care about what some people on a blog say. Six Apart should get real letters about the way livejournal abuse is mishandled.

3:17 PM

 
Anonymous Anonymous said...

The person at this page:
http://www.metafilter.com/mefi/51010

Is a fucking classist criminal. I hope he god damned dies. He's clearly, and slightly unintentionally doing the typical LJ "separate paid and non-paying members into a class" thing.

He's also ignoring the fact that LJ should FUCKING FIX some of their server problems (Which having a paid account, honestly, doesn't help at all) instead of whining about "ad users" or whatever, making it worse.

It's like a CEO complaining about people putting a trailer near their mansion!


Truth is, a good portion of LJ's features should be free, and only a very slim few shouldn't be.

...and the whole culture around paying and non paying users, and of course, bloggers who don't actually use a journal online as a journal, but instead as a means to have a very lazy man's website, just needs to die out already.

12:52 AM

 
Anonymous Anonymous said...

"As someone who works in LJ Support (not abuse, just general support), I have been informed that the bit about the popup blocker is being removed. It was an oversight that failed to be corrected before it went live on the site and it should be removed soon enough."

As someone who talked to staff member burr86 on no_lj_ads and said how ridiculous the new TOS were and who saw a post made by 6A employee kevink in lj_ads, it wasn't an oversight. They had intended to write that but not to enforce it as strictly as it could be. It's only because someone emailed brad about the issue and he said how stupid it was that the TOS were changed.
BTW, the rewording is still very vague and does not exlcude, imo, ad blockers.

8:31 AM

 
Anonymous Anonymous said...

"A lot of the problems with the LiveJournal Abuse team are connected with them being unpaid volunteers, with no professionalism and sloppy oversight."

LOL. You can say that about some Support Volunteers and some staff members not just about LJ Abuse.
I remember asking clarification about a FAQ at Support and was answered with the 'read the FAQ' message they're so fond of. Yeah, right, sure. Thanks for reading. Not. And that happens all the time whether at Support or in comments. Talking to denisep is like talking to a wall.
Similarly, when they make modifications to layouts, you can bet there'll be a bug because they haven't tested the new code beforehand and they've forgotten to close a tag or whatever.

8:39 AM

 

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