LiveJournal: When the LJ abuse prevention team become the abusers, who will protect the LJ users?

Tuesday, May 09, 2006

TOS and Abuse Policy document suggestions

On the LJ abuse community I posted calling for suggestions to make the LiveJournal TOS and Abuse Policy more closely linked with the reality of LJ Abuse.
We can complain about individual cases of unfair suspensions but what practical suggests does anyone have to change the TOS or Abuse Policy document to make the workings of LJ Abuse clearer?

It was suggested in a comment below that the TOS should be cut down because no part other than this is necessary:

"You agree that LiveJournal.com, in its sole discretion, may terminate your password, journal, or account, and remove and discard any content within the Service, for any reason"

I'm sure some of us have some more specific suggestions than that!
read the rest of the post and comments

markf, LJ's Customer Service man Mark Ferrell, has left a comment so we'll see if he takes anything said more seriously than Denise Paolucci does.

Share your suggestions!

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13 Comments:

Anonymous Anonymous said...

right on.

6:11 PM

 
Anonymous Anonymous said...

You'll never get a real answer from them to any of the questions you bring up. They don't respond to constructive criticism, they get defensive and ignore it.

5:22 AM

 
Anonymous Jeff said...

I think there are some good questions there, pity some people used it as an excuse to drag out old drama.

9:41 AM

 
Anonymous Anonymous said...

Keep up the pressure.

12:28 PM

 
Anonymous daniel said...

Good post, doesn't look like markf read it too carefully!

5:36 PM

 
Anonymous Anonymous said...

Mark and Denise will always defend the abuse team because they are the ones mismanaging it.

5:15 PM

 
Anonymous Anonymous said...

hope you don't breastfeed your baby, or they'll come after you next. http://community.livejournal.com/boob_nazis/1737571.html

9:39 PM

 
Anonymous Anonymous said...

Holy shit.

3:57 PM

 
Anonymous Anonymous said...

LJ Abuse: lies, damned lies, and oh, more lies.

6:51 PM

 
Anonymous Anonymous said...

"You'll never get a real answer from them to any of the questions you bring up. They don't respond to constructive criticism, they get defensive and ignore it."

AMEN!
You practically have to harass them to make them listen. Just listen. Not change anything, just listen to what you have to say. Anyway, they have little consideration for users. Some of the things they say are... incredibly rude and/or condescending.

8:44 AM

 
Blogger Greg said...

self help books what about it..self help books Here it is now its up to you...

3:44 AM

 
Blogger Sandra White said...

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4:26 AM

 
Blogger Sandra White said...

phentermine - health insurance - debt consolidation - home equity loans Nice comment.. I ll come back for sure :]

4:26 AM

 

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