Update, and some statistics
Blogs are still talking about Six Apart and LiveJournal Abuse, and there are some interested statistics over at The Snow In The Summer or So-So (no, I don't know what the name means either!).
While I'm on the topic, here are some stats:
Total accounts: 10296172
updating in last 30 days: 1203631 (11.7%)
updating in last 7 days: 721606 (7.0%)
updating in past 24 hours: 253571 (2.5%)
Compare that against figures from March 2005:
Total accounts: 6611141
updating in last 30 days: 1520011 (23.0%)
updating in last 7 days: 970684 (14.7%)
updating in past 24 hours: 367704 (5.6%)
From June 2004:
Total accounts: 3171504
updating in last 30 days: 1153683 (36.4%)
updating in last 7 days: 756888 (23.9%)
updating in past 24 hours: 292198 (9.2%)
And from June 2003:
Total accounts: 1079730
updating in last 30 days: 413602 (38.3%)
updating in last 7 days: 291296 (27.0%)
updating in past 24 hours: 119504 (11.1%)
This is a pen, and a piece of paper. Draw your own conclusions.
They also ask, "When, then, will Livejournal get an abuse staff that is professional in operation, if not professional in status?"
Over on the Petition, people are asking the same thing. From the comments:
Beverley: "I wish to lend support to this petition. LJ Abuse needs to be staffed by individuals who are able to think rationally and put aside their own personal feeling towards members. Rules/guidelines need to be clearly laid out and the owners of LJ should make sure that not only the users stick to the rules, but also that the abuse team stick to the rules, not changing them in order to save face or validate an earlier banning. This issue runs deeper than breastfeeding pictures. I could not care less about pictures of nipples, but I DO care about being governed by a corrupt and inconsistent body of people who refuse to even discuss the reasons for their decisions."
Rob: "I am an longtime paid LJ user with no past run-ins, or friends who have had run-ins, with LJA. However, as an observer of LJ culture it has been patently apparent to me that a reform and EXTENSIVE personnel shakeup for the LJA team has been in order for at least the last two years."
Kimley "After interacting with the LJ abuse team, I'm convinced that they are there to abuse, NOT to address abuse on the system."
Kate: "A service which says that customer complaints will be systematically ignored? And one that deems breastfeeding inappropriate for general viewing? Some screwed up priorities there."
Michelle: "I'm still awaiting a response to my request of a non 'cut and paste' answer, actually addressing WHY this wasn't in violation of the TOS. I guess they don't have an answer. They just can't be bothered to do anything about it - they should be ashamed."
telosphilos: "Please try to take the complaints a little more seriously. It is rather fustrating when a feed like kittenbreak gets abused. In specific, this past week a gif was posted in a comment of felony animal abuse. Kko, the poster, returned the next day to continue his shinnanigans. If it had been taken seriously in the first place, it would have been a non-issue."
These last two are regarding a recent incident when a comment was left on a syndicated feed called kittenbreak. Kittenbreak gives a cute cat picture each day, and someone posted a "crush" film in the comments - that is, a film clip of someone brutally killing a kitten. In a normal community, the poster of the post or the community mod could delete it and ban the user, but as syndicated feeds don't have mods, no one could delete the comment.
Users complained to LJ Abuse and got the standard "freedom of speech, nothing we can do" answer. I'm not clear whether the person posted a link to a clip, or an embedded clip, or still shots from the clip; or whether LJ Abuse has removed it, but AFAIK no kind of action was taken against the poster. We'd welcome more info on this case.
It's interesting to note that LJ's objection to breastfeeding pictures in default user pics is because they can be seen anywhere on the site. Pedophiles can talk about things they've done on locked communities because they can't be stumbled across innocently. However, people reading feeds like Kittenbreak are not expecting to see graphic and sick violence against animals, either!
There was also a case reported in previous comments here where LJ Abuse didn't want to take action against people posting links to sites which installed trojans when you went to them. Again, I'm not sure if LJ abuse eventually look action on this. I'll leave that one to LJAB to look into.
Plans are being drawn up to contact the media if no progress is made with Six Apart this coming week.
Don't forget the call to action, and spread it and the petition around.
Tags: blogging, livejournal, six apart, lj abuse, petition, customer service