LiveJournal: When the LJ abuse prevention team become the abusers, who will protect the LJ users?

Friday, May 26, 2006

Weekend of Action

Guys, I have a way busy weekend coming up so I am adding Christine (realcdaae) as a poster here to add updates, as she set up the petition and is willing to talk to Six Apart people or the press if it comes to that.

The boob_nazis community was locked down because they were getting comment harassment. It's a natural one to attract the trolls I guess. Please don't think they're not appreciative of our support.

CALL TO ACTION

Please also sign the Six Apart and LiveJournal Abuse Petition, and get your friends to sign it too.

Confirmed addresses for Six Apart and LiveJournal are:

contact@sixapart.com
Barakb@SixApart.Com (CEO of Six Apart)
anil@dashes.com (VP of Six Apart)
kevink@livejournal.com (Head of LiveJournal)
jane@sixapart.com (listed contact for questions about 6A)
ryan@sixapart.com (Kevin's out of office reply refers to him)

If you want to see wider changes being made to LJ Abuse, please write to them. Tell them that this cannot be brushed off as an issue about default icons and breastfeeding. It is a problem with LiveJournal's culture.

I don't know if dougbryan@livejournal.com reaches Doug Bryan but you could try it.

When they bought LiveJournal, the head honchos at Six Apart said in an interview:

Barak Berkowitz: "I think the core thing to say here is we're buying LiveJournal for LiveJournal. We're not buying it to turn it into something else. We know what LiveJournal is. The fact that we come from the community should make people convinced that we're not so naive that we don't know exactly what the community is... The net is, users will question us, and users will be suspicious until they see what we do in real life in real action over a series of months, and we'll have to prove ourselves to them."

Mena Trott: "We believe in communication. We're doing this because we think LiveJournal has something that's really strong with the community. We feel that that's one of things we are lacking."

Remind them of that. We are that community, yet they're telling us that they don't want to listen to us, and that our concerns are not important. Tell them how LJ abuse's actions affect the LiveJournal community, not just people who get suspended.

Put it in your own words, or copy and paste lines from here. Tell them how long you've been an LJ user, how many communities you're involved in. Tell them that you don't intent to keep up a paid account if they aren't going to listen to their customers.


Post this in your LiveJournal, in your blog.

Let's see how many voices it takes for Six Apart to really listen.

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12 Comments:

Anonymous Anonymous said...

So moderate the comments, delete junk messages and ban the IPs of the trolls. Don't slam the door shut in the face of your supporters. That makes no sense.

1:00 PM

 
Anonymous Leslie said...

You can't ban IPs on LJ, you can only ban users and most trolls have hundreds of sock puppets. The mod can't devote her whole day to checking moderated comments, she has a family.

1:17 PM

 
Blogger Christine D said...

Great. :) I'll post an update this evening if there's anything to share.

1:34 PM

 
Anonymous Anonymous said...

You have how many members? And they can't handle a few trolls? Oh, please. And who cares about the trolls anyway? It's hypocrisy to talk about censorship and then censor the very people supporting you.

2:55 PM

 
Anonymous Anonymous said...

I dunno what happened with the boob nazis but I can imagine with the hardcore childfree people and the regular LJ trolls they could have 100s of comments to deal with, and one of the things some of the LJ trolls do is post huge porn pictures in threads. That's not against the TOS of course.

3:28 PM

 
Anonymous Anonymous said...

I think writing direct to the CEO will get noticed more anyway, Doug obviously doesn't care to *listen* to feedback if its not what he wants to hear.

3:53 PM

 
Anonymous Anonymous said...

signed.

4:07 PM

 
Blogger Christine D said...

They've opened up commenting again.

4:21 PM

 
Anonymous Anonymous said...

You know, the handling policy employed by 6A/LJ here is really brilliant. Glad hand 'em on the right, give 'em the finger at the left and then laugh up their sleeves when they start falling all over each other to thank the corporate gods for not doing a damn thing.

And then the dust settles. People realize that they've been had. And they're pissed. The corporate hive stops communicating with them. Why would they do further? They don't care, never have.

In the meantime, the angry become irate, the irate become furious and the furious eventually make it to the media. The media come knocking on 6A/LJ's door and they can now say "Well we TRIED to work with them and address their complaints, but just look at what happened. See what they've said! Look what they've done! They're completely unreasonable!"

And still, nothing changes.

4:36 PM

 
Blogger Christine D said...

I still feel it's better to do something than to do nothing. If anyone in the media actually does see what we've said, I think they'll find a lot of it perfectly reasonable.

Personally I'm still waiting to hear back from the abuse team's bosses what US law they thought I broke that allowed them (under the rules they claim to follow) to look at my locked entries. Maybe some of the privacy advocates will be interested.

5:09 PM

 
Anonymous Anonymous said...

I'm sick of people who say they are against LJ abuse but they don't want to support the boob nazis. That's dumb. The petition and email campaign here aren't about the boob nazis right? The petition says it's calling on Six Apart to reform LJ abuse and listen to customers. Why don't people damn read.

8:39 AM

 
Anonymous Razz said...

You know I don't care much one way or the other about nipples but I agree there needs to be big changes with ljabuse and if this is a good opportunity to put pressure on 6a then we should go for it.

1:20 PM

 

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