LiveJournal: When the LJ abuse prevention team become the abusers, who will protect the LJ users?

Thursday, June 01, 2006

LJA oops

(Previous content removed as it was a mistake on behalf of the LJ Abuse team, for which they apologized and it's resolved.)

From the ProMom media info page:

Bullet Points - Problems with LJ Abuse

  • No appeals process for suspensions, along with refusal to answer legitimate questions from users.
  • Inconsistant and contradictory answers given to users about LiveJournal's rules and what is regarded as a breach.
  • Questions raised about breaches of privacy and abuse team's ability to read users' private posts have not been answered.
  • Discourteous replies received by users asking questions.
  • Replies received evade questions put by users, and support requests are then closed with no further response.
  • Rules not specified in Terms of Service or abuse team policy document are used to suspend accounts, and definition of words (such as harassment) are twisted to suit team's decisions.


I will be adding reference links to that list in the next couple of days to specific examples.

A lot of blogs have picked up this story today so I'll leave you to do a Google blog search if you're interested!

2 Comments:

Anonymous Anonymous said...

UPDATE UPDATE UPDATE!

5:05 PM

 
Anonymous Anonymous said...

http://community.livejournal.com/abuse_lj_abuse/75213.html

7:41 PM

 

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